Refund Policy

At Moza Variety Holiday Shop, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, our refund policy is here to help:

• Eligibility for Refund: Items must be returned within 30 days of delivery. They must be unworn, unused, and in original packaging with all tags attached.
• Non-Refundable Items: Custom or personalized items, final sale products, and gift cards are non-refundable.
• Return Process: To initiate a return, please contact our customer service team with your order number. We will provide you with a return authorization and instructions.
• Refund Processing: Once we receive and inspect your return, a refund will be processed to your original payment method within 5-7 business days.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or damaged.

For further assistance, please contact us!